Chrome Os Recovery Not Working – Chromebook Recovery Utility is useful for troubleshooting issues related to Chromebook OS. However, some errors can cause Chromebook recovery utility not to work. MiniTool summarizes these problems and offers related solutions in this post.
Chromebook Recovery Utility is a built-in feature in Chrome that can be used to recover any device running Chrome OS, as it can create a backup copy of Chrome OS. It is recommended that you create a recovery drive using the Chromebook Recovery Utility.
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Tip: If you don’t know how to create a recovery drive, you should read this step-by-step guide: Chromebook Recovery Utility: How to Create and Use It
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Even so, the Chromebook recovery utility isn’t perfect. For example, you might be suffering from Chromebook recovery utility not working error. The specific case varies from person to person. Various bugs can cause Chrome OS recovery not working problem.
What is? Here we summarize 7 common problems when the Chromebook recovery utility does not work. You can follow the related fixes for the problem.
You may experience download stopped error due to Wi-Fi or Ethernet connection failure. This problem occurred while creating the recovery disc. To fix this problem, you can double-click it when you are logged in or logged out.
If not, restart your modem, disconnect and reconnect to the network, try connecting to a different network, use a phone hotspot, or restart your computer to fix the problem.
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The “Unable to extract file” error usually occurs when the Chromebook recovery utility tries to create a recovery USB drive but fails. There was also a problem creating the recovery disc. What’s worse is that this error appears randomly for no particular reason. After investigating the problem of Chrome OS recovery not working, we find several solutions available.
If the screen goes black and the unpacking process finishes, it’s very likely that your Chromebook is running out of space. In general, you need to make sure you have at least 8GB of free space on your Chromebook to download the file.
But usually you are required to prepare more space to download and extract the file. You should make sure your Chromebook has at least 8GB of storage, and 16GB is recommended. Otherwise, you will not be able to download and extract the file and you will get the error message “unable to extract the file”.
Also, the SD card or USB drive you use must have at least 4 GB of free space. It should be noted here that not all drives have the declared space. Therefore, we advise you to choose an 8GB drive if you are using a 4GB USB or SD card. If possible, buy a 16GB drive.
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You need to make sure that you run the recovery utility as an administrator when you run it in Windows. If a message asking for administrator permission appears after launching the tool, click Allow.
Alternatively, you can right-click on the Chrome utility and select “Run as administrator.” Then click Allow to confirm the operation.
Try reformatting your SD card or USB drive to fix the “Unable to extract file” error. Connect it to your computer, then find it on the desktop, in File Explorer, or in Disk Management. Right-click the drive and select Format. Then follow the instructions to complete the formatting process.
Note: You must format the drive to FAT32. Other formats may cause errors when booting the recovery media.
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You can also try SD Card Formatter – MiniTool Partition Wizard to format the drive. This tool allows you to format external storage devices such as USB flash drives, TF cards, CF cards and internal hard drives.
Step 3: Right-click the USB drive or SD card from the drive card and click Format from the pop-up menu. Alternatively, you can also right-click on the destination drive and click “Format Partition” on the action bar.
Step 4: In the Format Partition window, select FAT32 file system from the drop-down menu and click OK to save the changes. After returning to the main interface, click Apply to complete the pending operation.
Tip: You can also adjust other settings such as partition label and cluster size according to your requirements. If you don’t install them, MiniTool Partition Wizard will format the drive with the default settings.
Fix: An Unexpected Error Has Occurred In Chromebook Recovery
The Chromebook recovery utility usually erases the drive when creating the recovery media. However, fake files, viruses and malware can sometimes appear on the drive and interfere with the process. Given this fact, you should make sure that there are no other media or files on the USB or SD card.
For security reasons, it is better to erase the USB or SD card before starting the creation process. The Wipe Disk function of the MiniTool Partition Wizard program allows you to clean the disk completely quickly. Download and install this program, then follow the steps to clean up your drive.
Step 3: Click the USB or SD card partition and click Wipe Partition on the action bar. You can also right-click on it and select “Delete Partition” from the context menu.
Step 4: In the pop-up window, select the cleaning method from the list and click OK to save the changes. Finally, click the Apply button to complete the operation.
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Note: The slower the process, the higher the level of security you like. This means that the deleted data cannot be recovered by any data recovery software.
Chrome OS recovery not working error can also occur due to validation failure. Fortunately, the verification error was not resolved by simply formatting the USB flash drive or SD card used to store the recovery media.
Connect the USB drive or SD card to the computer, then right-click on it after it appears on the desktop. Then format the drive to FAT32 by following the on-screen instructions.
Tip: If Windows doesn’t recognize the drive, you won’t see it on your computer. If yes, you can solve the problem by reading this tutorial: Fix Unrecognized USB Drive and Data Recovery – How to
Fixed] Common Chromebook Recovery Utility Not Working Issues
After formatting the drive, download and rebuild the Chromebook recovery utility. If that doesn’t work, go to the official recovery website and click “Run the program”. Right-click the gear icon in the next window and click “Erase recovery media”.
Click Delete to start the process. Once the process is complete, click “Create another” to get another recovery media.
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As the error message suggests, the “An unexpected error occurred” problem indicates that Chrome OS is not aware of the specific cause. The main reason for the error is that the recovery disk is damaged or fragmented.
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Tip: You can fix a corrupted USB drive and recover data from it by following this guide: How to Recover Files from a Damaged or Corrupted USB Drive
To fix the error, you can try using a different USB drive or SD card. Alternatively, you can connect the drive to another working computer and delete all files on it. After that, download another copy of Chrome OS and create recovery media again.
The Chromebook Recovery Utility not working error can also occur if the mounted device does not contain Chrome OS. This means that the Chromebook cannot find the recovery image on the USB flash drive or SD card, or that the drive that is mounted does not have Chrome OS installed.
In the first case, try erasing the USB drive/SD card on your Windows or Mac device and then try recovery again. In the second case, insert a USB or SD drive with Chrome OS installed on the device and continue the process.
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If you get the error message “Please remove all connected devices and start recovery”, disconnect the connected devices on your Chromebook, including the printer, external mouse or keyboard, external TV or monitor, external hard drives, SD card , the USB drive and USB Peripherals.
After that, try the recovery process again to see if the Chrome OS recovery not working error is resolved.
The error “The security module on this device is not working” indicates that you are probably using a Chromebook that you have borrowed or borrowed from school or work. These Chromebooks prevent you from enabling developer mode/clean mode/power recovery by default.
Additionally, this type of Chromebook also affects your system resolution. Once they are blocked, you must contact your school or work network administrator to unblock them.
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In summary, this post mainly presents 7 common issues that cause Chromebook recovery utility not working and their respective fixes. You can fix the problem by following the suggested solutions.
If you have encountered other issues that cause Chrome OS recovery to fail, please share them with us